Last updated 01-Nov-2025
Effective date 01-Nov-2025
This Privacy Policy describes the policies of PR by Céline, Rue de Lausanne 91, FRIBOURG 1700, Switzerland, email: info@btsbycharlotte.com, regarding the collection, use and disclosure of your information that we collect when you use our website (https://btsbycharlotte.com). (the "Service").
By accessing or using the Service, you consent to the collection, use and disclosure of your information in accordance with this Privacy Policy. If you do not consent, please do not access or use the Service.
We may change this Privacy Policy at any time without notice and will post the revised Policy on the Service. The revised Policy will be effective 180 days after it is posted on the Service and your continued access or use of the Service after that time will constitute your acceptance of the revised Policy. We therefore recommend that you consult this page regularly.
Information we collect :
We will collect and process the following personal information about you:
Name
Email
How we use your information :
We will use the information we collect about you for the following purposes:
Marketing / Promotional
Support
Customer order management
If we wish to use your information for any other purpose, we will ask for your consent and will only use your information after receiving your consent and only for the purpose(s) for which you grant such consent, unless we are required to do otherwise by law.
How we share your information:
We will not transfer your personal information to a third party without seeking your consent, except in the limited circumstances described below:
Analytical
We require such third parties to use the personal information we transfer to them only for the purpose for which it was transferred and to retain it no longer than is necessary to fulfill that purpose.
We may also disclose your personal information to: (1) comply with applicable law, regulation, court order or other legal process; (2) enforce your agreements with us, including this Privacy Policy; or (3) respond to claims that your use of the Service violates the rights of a third party. If the Service or our company merges with or is acquired by another company, your information will be one of the assets transferred to the new owner.
Keeping your information :
We will retain your personal information for 90 days to 2 years after termination of the user account or as long as necessary to fulfill the purposes for which it was collected, as detailed in this Privacy Policy. We may need to retain certain information for longer periods of time for record keeping/reporting purposes in accordance with applicable law or for other legitimate reasons such as enforcement of legal rights, fraud prevention, etc. Residual anonymous information and aggregated information, which does not identify you (directly or indirectly), may be stored indefinitely.
Your rights :
Depending on the applicable law, you may have the right to access, rectify or erase your personal data or to receive a copy of your personal data, to restrict or object to the active processing of your data, to ask us to share (transfer) your personal information to another entity, to withdraw any consent you have given us to process your data, a right to lodge a complaint with a statutory authority and other rights that may be relevant under applicable laws. To exercise these rights, you can write to us at info@btsbycharlotte.com. We will respond to your request in accordance with applicable law.
You can unsubscribe from direct marketing communications or profiling we carry out for marketing purposes by writing to us at info@btsbycharlotte.com.
Please note that if you do not authorize us to collect or process the personal information requested or if you withdraw your consent to process it for the purposes requested, you may not be able to access or use the services for which your information was requested.
Cookies, etc.
To find out more about how we use them and your choices regarding these tracking technologies, please see our Cookie Policy.
Safety :
The security of your information is important to us and we will use reasonable security measures to prevent the loss, misuse or unauthorized alteration of the information under our control. However, given the inherent risks, we cannot guarantee absolute security and therefore we cannot ensure or warrant the security of any information you transmit to us and you do so at your own risk.
Third party links & use of your information :
Our Service may contain links to other websites that are not operated by us. This Privacy Policy does not address the privacy policy or other practices of third parties, including any third party operating a website or service accessible via a link on the Service. We urge you to review the privacy policy of each site you visit. We have no control over, and assume no responsibility for, the content, privacy policies or practices of any third-party sites or services.
Complaints / Data protection officer :
If you have any questions or concerns regarding the handling of your information available with us, you may send an email to our Complaints Manager at PR by Céline, Rue de Lausanne 91, email: info@btsbycharlotte.com. We will deal with your concerns in accordance with applicable law.
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